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Data Analyst

Data Analyst
Data, Analytics & Insight
Travel, Leisure & Hospitality
Marketing & Digital
Full Time
£33,000 - £37,000

A truly luxury business are looking to add a Data Analyst to their highly successful business.

They are always seeking ways to improve Customer Experience, and a key part of ensuring they can do this is understanding their customer data.

 As the successful Data Analyst you will be responsible for:

  • Build and maintain reports and dashboards and provide the Client Success team and all client facing departments with actionable insights enabling them to make better decisions
  • Ensure consistent delivery of all required commercial and service reporting, providing detailed root cause analysis to enable continuous improvement
  • Continually monitor and “clean” data and support teams to ensure their data is accurate
  • Define and create data related KPIs for different stakeholder groups
  • Participate in data architecture discussions, with a mind on data usability, and suggest alternative data collection points to increase the value of the overall client data set
  • Understand and manage the alignment and collection of client facing data
  • Identify, recommend and implement data improvements within the department


In return you will receive:

  • 25 days’ annual leave + public holidays
  • Pension contributions of 6% (employee contributes 4%)
  • Private medical insurance
  • Season ticket loan or cycle to work scheme
  • Reduced gym membership with Virgin Active or Fitness First
  • Income protection insurance
  • Salary £33-37k