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Customer Engagement Manager

Customer Engagement Manager
Marketing
Financial Services
Marketing & Digital
Full Time
£40,000 - £60,000
Brighton
South East
SA

Customer Engagement Manager
Brighton and Hove
£40,000 - £60,000


We're working with a top Financial Services company to hire two Customer Engagement Managers into their high-energy and vibrant marketing team.

Reporting to the Head of Customer Communications you will design, develop and deliver appropriate customer communications & engagement campaigns that deliver good customer outcomes. You will also be managing appropriate individuals/third parties to ensure all activities are optimised.

The ideal candidate will have experience in...

  • Designing & delivering customer contact/engagement plans
  • Working with and managing creative agencies and providing appropriate briefing, management and creative evaluation in place
  • Working in a marketing function or creative agency
  • Working within a UK financial services organisation or UK financial services clients
  • Recruiting and managing a team of high performing marketers


You will have a marketing or business-related degree and should be able to demonstrate the following:

  • Numerate with strong analytical skills with evidence of budgetary management
  • Good with people and able to clearly communicate and influence key stakeholders at all levels
  • Ability to manage multiple projects to tight timescales with good organisational and project management skills
  • Able to adapt to and work with change, in a fast-growing division and marketing function
  • Excellent attention to detail and strong written and verbal English. Able to produce copy to publication standards
  • An understanding of customer contact/engagement strategies


My client offers a salary of £40,000 - £60,000, dependent on experience, with prosperous company benefits.

Interested? Get in touch with Sarah Andrews and apply at sarah@3search.co.uk

Regretfully, due to a high volume of applicants, we are only able to reply to those who are successful.


Equal Opportunities:

We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.