CRM Manager

  • £48,000.00 to £53,000.00
  • Greater London
  • Permanent
  • CRM Manager
  • £48,000 - £53,000
  • Entertainment  
  • London

Our client, a leading entertainment company, seeks a dynamic CRM Manager to drive member engagement and revenue growth. The CRM Manager will own the vision and strategy, collaborating with cross-functional teams to align campaigns with business objectives. This role involves planning and optimizing targeted, multi-channel campaigns, managing the CRM calendar, and continuously improving member lifecycle strategies.

Role Overview:

The CRM Manager will play a pivotal role in shaping the CRM contact strategy, focusing on member communications and loyalty. This position offers a unique opportunity to contribute to the growth of one Europe's largest entertainment operators.

Essential Skills:

  • Proven CRM management experience
  • Strong project management and multitasking abilities
  • Creative copywriting skills
  • Commercially astute with an innovation-driven mindset
  • Excellent data management and analysis skills


  • Bonus Scheme
  • Pension Scheme
  • Hybrid working
  • Unlimited free cinema tickets
  • 40% discount on food and drinks
  • Private Medical Insurance
  • Critical Illness Cover
  • Life Assurance
  • Professional development opportunities
Tom Frankham Principal Consultant

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