Customer Digital Analytics Specialist

🔍 Customer Analyst

💼 Salary: £40,000 - £50,000

🌍Location: East London

📍Work type: Hybrid, 3 days per week in the office

Our client is a global leader in the retail sector, operating some of the most recognized health and beauty brands worldwide. They are expanding their digital team and looking for a passionate Customer Digital Analytics Specialist to drive growth and innovation through data-driven insights.

🎯 Role Overview:

The Customer Digital Analytics Specialist will play a pivotal role in the Digital Analytics team, supporting the production of actionable insights that will influence key business decisions. This position offers the opportunity to work closely with technical specialists, develop comprehensive reports on customer journeys, and recommend strategies that enhance digital performance. The successful candidate will also contribute to the execution of the broader digital data strategy, ensuring our client stays ahead in a competitive market.

🛠️ Essential Skills:

• Strong knowledge of Google Analytics 4
• Experience with SQL and ideally Google Big Query.
• Proficiency in data visualization tools (e.g., Looker, Tableau, PowerBI).
• Experience with A/B test reporting and customer behaviour analytics tools (e.g., Contentsquare, Hotjar).
• Ability to work with both technical and non-technical stakeholders.
• Experience in a fast-paced eCommerce environment.

💰Benefits:

• Competitive salary, bonus scheme, and benefits package.
• Discounts at well-known retail brands within the group.
• Interest-free personal and season ticket loans.
• Excellent referral scheme with rewards up to £2000.
• Comprehensive learning and development opportunities.

🚀 Explore this unique opportunity to advance your career in digital analytics within the retail sector. Submit your CV now to be considered for a role that promises growth and innovation with our client.

🌈 Equal Opportunities

We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.