Head of B2B Ecommerce

• B -corp and certified 'great place to work'
• Privately owned, small and profitable, growing every year 
• 'The biggest British success story you've never heard of!'
• Newly created role, small team, massive impact to make.
• Clapham North based, x4 days office, x1 day from home
• Package DOE c. £70k plus

Join this amazing b2b success story as their new Head of Ecommerce. Reporting to the Director leading a small team you'll define and own the ecommerce strategy across all B2b, wholesale, marketplace and some d2c. The privately funded and owned brand owns a large market-share in a niche area supplying and partnering with the biggest retailers and independent brands on a Global basis, including John Lewis, Selfridges and Waitrose. Massive opportunity to roll out a robust and exciting ecommerce growth plan with loads of support and resources. Vital role for the business to 

drive online sales strategy, having overall responsibility for managing trade websites; online B2B & B2C marketplaces, Amazon accounts and d2c.

Role would suit a senior manager or Head of level with deep b2b ecommerce experience.

The role at a glance

• Managing a team of x3 - Online Merch, Amazon NAM, Marketplace Manager
• Responsible for Budgeted Delivery eCommerce customers trading via websites, Amazon and Faire wholesale marketplace.
• Directly manage the B2B Trade Website ensuring smooth functionality, product listings, and user experience. 
• Collaborate with IT, marketing and manage agency relationships to implement necessary integrations and improvements.
• Develop and lead the company’s eCommerce strategy, including defining objectives and KPIs and understanding the omni-channel nature of servicing sales.
• Deliver a customer-centred seamless experience, driving a high level of customer satisfaction. 
• Identify emerging trends, technologies, and customer preferences to enhance the online buying experience.
• Work closely with Amazon SNAM to maximise our revenue.
• Work with sales and marketing to grow the size of CRM
• Play a leading role in developing and delivering D2C strategy 
• Utilise data-driven insights to measure effectiveness and track sales performance to ultimately drive growth in revenue.

You?

• An experienced senior ecommerce manager or head of ecommerce 
• Proven experience (7 + years) in B2B ecommerce management and online selling, with a strong track record of increasing online sales and customer satisfaction.
• In depth knowledge of ecommerce platforms (particularly Shopify) and related tools.
• Experience with 1P Amazon. We deliver in the UK, EU and USA via Vendor Central.
• Exceptional leadership and team management skills.
• Strong analytical skills and proficiency in using data to make informed decisions.
• Strong project management and organisational skills.
• Excellent communication skills.
• Ability to work collaboratively in a fast paced and dynamic environment.

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