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This is a super exciting opportunity to work for a well-known British retailer, seeking a strategic and creative Retention Manager to develop and lead retention marketing through targeted personalised communications. You will own the planning and execution of automated communications through channels such as direct mail, SMS, email, and push channels.
The ideal candidate will thrive on working omnichannel with a customer-first mindset, and the ability to define strategy and drive implementation. A proven track record of delivering commercial growth through CRM and personalisation strategies is a must.
This is a fantastic opportunity to work at the very heart of the business and have a direct impact on consumer performance in a leading retailer.
The Retention Manager will:
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