Senior CRM Executive

  • £35,000.00 to £40,000.00
  • Greater London
  • Permanent

Senior CRM Executive



  • Up to £40,000 + benefits
  • Leisure & Entertainment Indusry
  • West London - Hybrid, 2 days per week in the office




Would you like to join a well-renowned leisure & entertainment firm, where customers are at the heart of what they do? We are looking for a skilled Senior CRM Executive to be an integral part of our client’s marketing team based in London or Manchester.



This role is ideal for you if you:


  • Have a keen interest in CRM within the leisure & entertainment industry.
  • Are looking to leverage your skills in setting up customer journeys, and automation skills to make an impact to the business.
  • Want to play a crucial role in generating revenue and coming up with customer retention & loyalty programs.




Essential Skills for the Perfect Candidate:


  • 2 -3 + years of experience within CRM and setting up customer journeys and automated flows.
  • Understanding of copywriting and light experience within it.
  • Have experience within the B2C industry.




In this Role, You Will:


  • Take the lead and manage all existing customer value growth marketing initiatives, developing a test-and-learn approach to improve performance.
  • Improve CLV and customer journeys.
  • Plan and operate targeted communication campaigns and use customer data to personalize comms and offers.
  • Focus on building retention and loyalty programs.





Benefits - What you get on top of your salary


  • Be part of an excellent leisure & entertainment firm.
  • 33 days of holidays (Bank holidays included)
  • Private Healthcare
  • Flexible working hours
  • Hybrid Working (2 days in office)
  • Birthdays off
  • Pension scheme
  • Many other internal benefits!



Fabio Can Alesi Senior Consultant

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