07Mar, 2024

What is the future of CRM?


The role of CRM and customer marketing has dramatically evolved over the past few years. In this breakfast seminar, we'll be discussing how the role of CRM has changed and it's future in digital marketing teams.


Michael Judkins


Guest Speakers

Elaine Scott

Retention Director, Subscriptions at The Telegraph

John Anderson

Growth Marketing Leader

Michael Migliore

Customer Value Consultant

About this event

This event has now taken place. Read a summary of the event here: 'The future of CRM in 2024 and beyond'.

3Search Director, Michael Judkins, is excited to invite you to this breakfast seminar event exploring the future of CRM.

A new emphasis has been placed on customer marketing in recent years. It's undeniable that CRM has transitioned from a cost-centre to a key driver of profit for a wide range of organisations. 

At this event, we'll be exploring how we expect the function to continue to develop. This is a great opportunity to come together as a community and share ideas. Attendees will hear from our expert panellists on the subject, including:

Together, they'll be covering the following topics:

  • Trends for 2024 and beyond - new technologies and AI
  • The role CRM plays in the marketing strategy and how to communicate its importance
  • What best-in-class customer marketing looks like

If you have any more burning questions you'd like answering, reach out to Michael at michael@3search.co.uk.

Where: The Battle of Britain Room, The RAF Club, 128 Piccadilly, London, W1J 7PY

When: Thursday, 7th March 2024, 8:30 - 10:30am

Date and time

Thu 07 Mar, 2024
08:30 am


The Battle of Britain Room, The RAF Club, 128 Piccadilly, London, W1J 7PY

3Search | England and Wales, (Registration Number 09135328)
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