Customer Insights Analyst Jobs

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Hit new heights with our Customer Insights Analyst jobs

We recognise that the position of a Customer Insights Analyst is vital for businesses. Responsible for the delivery of insights and analytics within a marketing department, as well as the business as a whole. You’ll be able to implement segmentation models on the business’s databases, integrating them into business processes. In addition, you’ll work with fusing data from various sources to generate new insights that can benefit the business’s ongoing marketing strategies. 

You are an efficient and organised person that has an eye for detail. You’ll be able to develop a database of customer, research, and industry information and deploy insight reporting to support product development, working within category/brand management and sales initiatives. 

At 3Search, we understand that your work involves managing campaigns, supporting the team through ad-hoc reporting, and identifying trends through research. You will also provide training and support across the customer experience teams to manage user adoption and be the champion for adopting systems like Power Bi to improve team performance.

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Customer Insight Analyst: What can you expect?

For the role of Customer Insight Analyst, we have crafted a list of the potential responsibilities and requirements employers are looking for in their candidates. Read through to discover more about the daily running of the role.

Responsibilities of a Customer Insights Analyst

  • Build out reports based on customer analysis and present these to stakeholders to influence marketing decisions
  • Work closely with external agencies to support and drive analysis-led projects
  • Implement effective campaigns using customer insights
  • Carry out customer analysis and market research to support business decision making
  • Discover more effective ways to gather data

Requirements of a Customer Insights Analyst

  • Extensive experience working with qualitative and quantitative research and data
  • Ability to interpret multiple sources of data and create visual reports and presentations to showcase findings to stakeholders
  • An excellent communicator with a strategic mindset
  • Great at analysing data to develop campaigns and influence key business decisions
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Customer Insights Analyst: Salary Expectations

The average salary for a Customer Insights Analyst across the UK: 

London: £40,000 - £55,000

Greater Manchester: £35,000 - £50,000

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Progression opportunities for a Customer Insight Analyst

With the experience you’ve gained from your role as the Customer Insight Analyst, you can use your skills across a range of different roles and in a range of different industries. We’ve gathered a selection of potential career progression opportunities with their corresponding salary expectations to help you understand them clearly.

The next step in your career progression is a managerial role, like Customer Insight Manager. The skills you have developed as a Customer Insight Analyst will help you progress to this next vennture. In this role, you’ll be planning, carrying out, and analysing data for customer market research projects. You’ll be in charge of transforming your findings into conclusions that will assist product development.  

Salary Expectations: £70,000 - £85,000

With the skills from a Customer Insight Analyst role, you’ll be able to blend into this role seamlessly. A Marketing Manager is responsible for undertaking market research and understanding the current market trends and customer preferences. Additionally, you’ll be responsible for creating marketing strategies and budgets. 

Salary Expectations: £40,000 - £70,000

Looking for the latest Customer Insights Analyst jobs?

We can assist. Our team of specialist recruitment consultants have a vast experience placing analytic talent within international organisations. At 3Search, we are your partners. We want to help you with opportunities to learn and grow. We adapt our recruitment processes to suit your career goals and individual needs. Speak to a team member now if you're interested in learning more about our procedure. You may also look through our recently posted Customer Insights Analyst jobs below.

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