E-Commerce Operations Manager Jobs

Find your next E-Commerce Operations Managers role with 3Search by your side.


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At 3Search, we understand that an E-Commerce Operations Manager plays a vital role in overseeing an e-commerce business’s logistical operation. You’re responsible for managing, improving, and optimising various stages of the e-commerce supply chain, including inventory, warehouse, order fulfilment, and customer service. 

Take your E-Commerce Operations Manager career to the next level

As an E-Commerce Operations Manager, you will possess excellent communication skills, and the ability to build relationships, both internally and externally. You will have exceptional people management and leadership skills. Furthermore, you will be a strong problem solver with an exceptional analytical thinking track record, ensuring that the business's online store is operating efficiently, that orders are being fulfilled properly, and that customers are satisfied.

You’ll be able to enhance systems and processes if you want to succeed in this position. You’ll also need to be organised and be able to manage several activities at once. Furthermore, to ensure the effective running of operations, you must be able to communicate and collaborate successfully with other departments, including customer care, IT, financial services, and order fulfilment.

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E-Commerce Operations Manager: What can you expect?

At 3Search, we know the responsibilities that come with a role such as E-Commerce Operations Manager. To help you understand whether you’re ready to take the next step in your career, we’ve crafted some key skills and responsibilities for the position of E-Commerce Operations Manager, providing you with a small overview of what you can expect.

Responsibilities of an E-Commerce Operations Manager

  • Oversee the day-to-day running of an E-Commerce website and omnichannel processes
  • Identify ways to improve the customer journey 
  • Work with other departments, including product management, to ensure goals are aligned with campaigns and strategies 
  • Liaise with third-party vendors to ensure relationships and processes work seamlessly 
  • Create and implement E-Commerce operations presentations and reports that provide analysis of industry trends and customer insight

Requirements of an E-Commerce Operations Manager

  • Proven experience working within E-Commerce
  • Experience working across omnichannel processes
  • A great problem solver capable of working in a fast-paced environment 
  • Excellent communication and people skills
  • Solid experience managing product and service launches 
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E-Commerce Operations Manager salary expectations:


The average salary for a E-Commerce Operations Manager across the UK:

London: £45,000 - £55,00

Greater Manchester: £40,000 - £52,000


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Progression opportunities for Head of E-Commerce

With the experience that you have gained from being the Head of E-Commerce, you can use your skills across a range of different roles and in a range of different industries. We’ve gathered a selection of potential career progression opportunities with their corresponding salary expectations to help you understand them clearly. 

With your experience as a Head of E-Commerce, you can transfer your skills to another senior position, such as Head of Marketing. In this role, you will support the development of marketing communications strategies, often reporting to and working alongside a Chief Marketing Officer. You will also oversee a marketing communications team and assist with creating multimedia content while ensuring the brand you are working for has a clear focus and defined goals. 

Salary Expectations: £75,000 - £125,000

Looking to progress as an E-Commerce Operations Manager?

We can help. Our team of recruitment consultants are experienced in hiring for a wide range of e-commerce roles and have extensive experience in placing e-commerce talent into global organisations. If you’d like to learn more about our process, speak to a team member today. Alternatively, you can peruse our latest E-Commerce Operations Manager jobs below. 

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