Monument success story

Monument iLondon-based digital bank, focused on servicing the mass-affluent segment of the banking market.

Our work with Monument

Our design recruiters first started working with Monument in 2024. They had been struggling to source the right talent for their first dedicated UX Researcher hire, so engaged our specialists for support.

Investing in a UX Researcher 

The UX Researcher role is a fairly niche position, often found in established design teams. Their role is to conduct research on customer needs/painpoints and analyse data to improve the design of a platform.  

As a fast-growing, digital-first organisation, Monument has reached the stage in their growth where they were searching for a dedicated Researcher. The hire would ensure that their product always meettheir users’ needs. 


Expert digital design recruitment 

They had been hiring for a few months prior to engaging 3Search but were finding it difficult to source the right calibre of candidates.  

With a deep network and understanding of digital design talent, Yasmin Vachet was best positioned to support Monument with their search. She first took the time to understand the details of the role. The bank was looking for someone from outside of the financial services sector to bring new ideas into the team. Instead, they were prioritising profiles from a high-growth tech background, with an understanding of complex user problems.  

With the brand’s requirements in mind, Yasmin delivered a strong shortlist of candidates suitable for the roleLeveraging her network of UX talent, she gave the hiring manager a variety of CVs to choose from. 

Ensuring Monument secured their desired candidate 

Candidate management was key in this recruitment process. Yasmin ensured that both the hiring manager and desired candidate was kept informed throughout the process of any changes. This allowed for clear communication between the two parties, ultimately resulting in a successful hire.

Candidate Thought Count: 1

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