Metrics that matter: aligning Product and Design

In a world where so many expect more from less, measuring our outcomes has never been more important. That's why our third Product x Design Collab UK event will explore the metrics that matter. We're not just talking KPIs and OKRs, we're digging into the commercial metrics that move the needle. This event will explore how Product and Design Leaders can align on meaningful measures of success that connect user value to business impact.

We'll be talking to:

• Prachi Gang, VP of Product at Planet
• Hilal Koc Savci, Product Advisor & Angel Investor
• Darci Dutcher, Director of Product Design and User Research at Financial Times
• Laurent Christoph, Design Leader, formerly Clearscore and Lloyds Banking Group

The session will be moderated by Brian Flannagan, Global Head of Public Websites at HSBC.

Together they will be sharing their thoughts on the following topics:

• Moving beyond NPS and velocity
• Measuring what really drives user and business value
• How to focus the team to ensure they focus on the customers and commerciality

This is the perfect opportunity to come together as a community and discuss challenges, solutions and learnings. 

Register your interest below! There will be time for a Q&A after the discussion, but if you have any burning questions please send them to Yasmin or Francesca at yasmin@3search.co.uk or francesca@3search.co.uk

Where: HSBC Innovation Banking, Alphabeta Building, 14-18 Finsbury Square, London, EC2A 1BR

When: Wednesday, 2nd July 2025, 17:30 - 20:30pm