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Retention Marketing Manager
Salary: up to £60,000
Location: London
Working Model: Hybrid
Key Feature: Drive customer retention strategies for a leading software company.
We are working with a dynamic software company based in London, shaping the future of the property market. Our client, a trailblazer in the industry, is seeking an experienced Marketing Manager for Audience Retention to join their innovative team.
The Retention Marketing Manager will...
Design and implement targeted campaigns to engage the estate agent database.
Collaborate with product and sales teams to identify customer pain points and develop effective content strategies.
Analyse campaign performance to drive data-informed decisions and enhance future engagement strategies.
Ensure retention efforts align with the brand voice and contribute positively to customer perception and loyalty.
Manage communication channels to maintain consistent and engaging dialogue with the audience.
Essential Skills:
Proven experience in managing customer retention and engagement campaigns, ideally in B2B software or property markets.
Strong analytical skills to evaluate campaign effectiveness and adapt strategies accordingly.
Excellent collaboration and communication skills for cross-functional teamwork.
Creative problem-solving abilities to address customer challenges and improve retention.
Deep understanding of customer journey mapping and targeted content creation.
Benefits:
Flexible working arrangements
Generous annual leave
Wellness perks including a free Calm App membership
Enhanced parental leave and fertility treatment support
Comprehensive insurance coverage and pension contribution
Apply now to join a forward-thinking company driving progress in the property market!
DEI Commitment:
We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
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