CRM Manager

The Company:

We are currently working with one of the UK’s fastest-growing tech start-ups who are looking to expand their team. The business are on quite a journey and are entering scale-up mode, where they are currently building a product that will be a disrupter in its category. They are an app-based business that launched in 2016 and has attracted more than 4 million users to date.

As CRM Manager you will:

• Design and optimise activity across multiple countries, audiences & channels to grow our customer base. 
• Own the ‘Activation’ part of the Customer Lifecycle; focusing on converting new sign ups into first time customers. Their users will be at the heart of everything you do.
• You’ll gain a deep understanding of the consumers motivations & why they drop off at each stage of creation, turning this into meaningful, actionable insights & crystal clear campaign briefs.
• You’ll be commercially minded, numbers-obsessed and laser focused on hitting our targets. With a passion for CRM, you’ll keep on top of trends & come to meetings armed with ideas.
• You’ll have a growth mindset, delivering work at a fast pace, pivoting when required, and ensuring activity is measurable and scalable.  
• Reporting into the Head of CRM, you’ll work alongside another (Retention-focused) CRM Manager.

Requirements:

• 4+ years’ experience in a marketing role, specialising in CRM for a consumer brand
• Proven track record of driving revenue growth through CRM initiatives and managing data-driven campaigns
• Solid experience using an ESP/CRM system to send B2C email campaigns
• Basic understanding of HTML & CSS
• Strong analytical and problem-solving skills with the ability to translate data into actionable strategies 

To apply for this CRM Manager job click below...

3Search’s customer care and unrivalled marketing expertise will supercharge your marketing career. We are dedicated to promoting equality of opportunity for all employees and job applicants.